Privacy Policy
Last Updated: 2026
This Privacy Policy explains how lowenhoff.co.uk ("we," "us," or "our") collects, uses, and protects your information when you visit our website and interact with content related to Mystake and other casino affiliate offerings.
Information We Collect
We collect the following types of information:
- Personal Information: Your name, email address, and contact details when you voluntarily provide them through contact forms or subscriptions.
- Technical Information: Your IP address, browser type, operating system, and device identifiers.
- Cookies: Data stored on your device to remember your preferences and activity (see Cookie Policy below).
- Usage Data: Information about how you navigate our website, including pages visited, time spent, and links clicked.
- Affiliate Tracking Data: Information related to referrals and clicks to partner casino operators for commission purposes.
How We Use Information
We use collected information to:
- Analyze website traffic and user behaviour through analytics tools.
- Track affiliate referrals and commissions from casino partners.
- Improve our website functionality, content, and user experience.
- Send newsletters and updates (only with your consent).
- Comply with legal obligations and prevent fraud.
- Respond to your inquiries and provide customer support.
Cookie Policy
We use the following types of cookies:
- Essential Cookies: Required for website functionality and security.
- Analytics Cookies: Used to understand how visitors interact with our site (e.g., Google Analytics).
- Affiliate Tracking Cookies: Enable tracking of referrals to Mystake and partner casinos.
- Marketing Cookies: Support targeted advertising and social media integration.
You can control cookie preferences through your browser settings or by using our cookie consent tool. Disabling certain cookies may affect website functionality.
Third-Party Links
Our website contains links to casino operators including Mystake and other affiliate partners. We are not responsible for the privacy practices of these third-party websites. Each casino operator maintains its own privacy policy, and we encourage you to read their terms carefully before engaging with their services. Your use of linked sites is governed by their policies, not ours.
Your Rights
Under UK and EU data protection law (GDPR), you have the right to:
- Access your personal data held by us.
- Request correction of inaccurate information.
- Request deletion of your data (subject to legal exceptions).
- Object to processing of your information.
- Request restriction of data processing.
- Withdraw consent at any time.
- Lodge a complaint with the Information Commissioner's Office (ICO).
To exercise these rights, contact us at the email address below.
Data Retention
We retain personal information only as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Affiliate tracking data is typically retained for the duration of our partnership with casino operators, in accordance with their terms. You may request deletion of your data at any time, subject to legal retention requirements.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or need to report a privacy concern, please contact us at:
Email: privacy@lowenhoff.co.uk
We will respond to your request within 30 days as required by UK data protection regulations.